Airlines’ Contacts

During your travel, sometimes you have to contact directly with Airlines to solve your problem, the best way is to deal with your airlines carrier. There are the reliable contacts you need to know about Airlines in Asia that we found for you.

 

Lao Airlines

Lao Airlines was founded in 1976 as the national carrier of Laos. At the present, Lao Airlines network extends to twelve international destinations like Bangkok, Hanoi, Kunming, Guangzhou, Seoul, Busan, Singapore and so on. The head office of Lao Airline is Wattay International Airport in Vientiane.

• Ticketing and Reservations Office of Lao Airlines in Vientiane

Tel: (856-21) 212051-54

Email (Ticketing and Reservation Division): vtessqv@laoairlines.com

Email (online booking Division):

vtersqv@laoairlines.com / onlinebooking@laoairlines.com

Website: http://www.laoairlines.com/index.php

• Office in Hanoi

Address: 03 Lieu Giai Street, Hanoi, Vietnam

Tel: (84-4)394 25362

Email: laoairlines.han@fpt.vn  / qvhan@laoairlines.com

• Office in Ho Chi Minh City

Address: 11A Song Da, Dist Tan Binh, Ho Chi Minh City

Tel: 84 0912 070 045

Email: qvsgn@laoairlines.com

Cambodia Angkor Air

Cambodia Angkor Air is Cambodia’s national flag carrier. This is a joint venture company founded in 2009 between Cambodia’s government and Vietnam Airlines. Now Cambodia Angkor Air is operating mainly on domestic routes and international routes in East-South Asia.

Website: https://www.cambodiaangkorair.com/en/contact-us/ 

• Headquarters of Cambodia Angkor Air

Address: House 206A, Preah Norodom Boulevard, Phnom Penh City, Cambodia

Phone: + (855) 23 6666 786 | + (855) 23 6666 788 | + (855) 23 6666 789 | + (855) 23 212 564

Global SMS support: + (855) 31 221 5666

Siem Reap Office:

Wat Damnak Village, Sala Kamreuk Commune, Siem Reap City, Siem Reap, Kingdom Of Cambodia.
Tel: +(855) 63 969 268 | +(855) 63 636 3666
Fax:+(855) 63 969 166
Working Days: Monday to Friday (8:00am – 12:00pm and 1:30pm – 5:30pm)

• Office in Vietnam

HG Travel – General Sales Agency
194 Nguyen Thi Minh Khai Street, District 3, Ho Chi Minh City, Vietnam
Tel: +84 8 39 333 360
Fax: +84 8 39 330 633
Email: tkt.k6@hgtravel.com

Blue Sky Travel – General Sales Agency
5th Floor, TID Building, No.4 Lieu Giai Street, Ba Dinh, Hanoi, Vietnam
Tel: + (84) 4 3747 2928
Fax: + (84) 4 3747 2927
Email: k6.sales@blueskyvietnam.com

Bangkok Airways

Bangkok Airways officially began its operations in 1986 as the first privately-owned domestic airline of Thailand. At present, it is based in Bangkok of Thailand and it has over 20 different major routes to major resort destinations in this country. Additionally, it also has obtained permits to fly internationally to Laos, Vietnam, Malaysia, Cambodia, Japan, India, Singapore and China.

• Head office

Address: 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand

Tel: +66 (2) 265 5678

• Airport office: Suvarnabhumi International Airport

Address: Passenger Main Terminal, Floor 6th, (Row F, Entrance No. 3) 999 Mu 10, Bangna-Trat Rd., RachaThewa, Bang-Phli Samutprakan 10540

Tel: 1771

Email: reservation@bangkokair.com

• Airport office in Vietnam

Address: Opposite check-in counter number 1-2, 2nd Floor, Passenger Terminal, Da Nang International Airport, Da Nang City, Vietnam

Tel: (84) 236 386 8897

Email: dadrrpg@bangkokair.com

Nok Air

Nok Air, which was first established in 2004, is a low price carrier of Thai Airways International. Presently, it operates primarily domestic flights and some international flights to Laos, Myanmar, China and Vietnam.

• Head Office in Bangkok, Thailand

Address: 17 Fl. Rajanakarn Building 183 South Sathorn Road, Yannawa, Sathorn Bangkok 10120

Call Center: 1318

International Call: +662-900-9955

• Office in Hanoi, Vietnam

Address: Room 712, A2, Thăng Long Garden tenement, 250 Minh Khai street, Hai Ba Trung district, Hanoi, Vietnam

Tel: +84 4 6260 1133

Hotline: 0919.899.429 – 0962.70.1133

Email: sales@nokair.vn

Thai Airways

Thai Airways, founded in 1960, is a joint venture airline between Airways Company and Scandinavian Airlines System. The head quarter is located in Bangkok, Thailand. Now in Vietnam, Thai Airways is operating airline routes from Vietnam to Thailand, Asia, Europe, and North America and so on.

• Contact centre in Bangkok, Thailand

Address: Silom ticket office, 485 Silom Road, Bangrak, Bangkok 10500 Thailand.

Phone: (66-2) 288-7000

• Representation office in Ho Chi Minh City, Vietnam

Address: 589C Dien Bien Phu, Ward 1, District 3, Ho Chi Minh City.

Email: info@ilinkbooking.com

Hotline: 08 3833 3737 – 08 3830 6754 – 08 3830 6755.

• Office in Hanoi

Address: 1 st & 3 rd Floor, Hanoi Lake View Building, 28 Thanh Nien Street, Tay Ho District, Hanoi

Phone: (84-4) 3826-7921/(84-4) 3826-7922

Email: hanha@thaiairways.com.vn

Thai AirAsia

Thai AirAsia is a joint venture of Malaysian low-fare airline AirAsia and Thailand’s Asia Aviation. It was founded in 2003 and started operating in 2004. Currently, it has a fleet size with 53 aircrafts and its airline base is in Don Mueang Internaltion Airport,  Bangkok.

Malaysia Airlines

Malaysia Airlines is a national carrier of Malaysia, serving both domestic and international flights. Currently it offers airline routes to more than 1,000 destinations in 150 plus countries and be known as a 5-star airline in the world.

• 24-hour call centre of Malaysia Airlines (Ticketing, bookings, flight cancellations, general enquiries)

Within Malaysia: 1 300 88 3000

Outside Malaysia: +603 7843 3000

Air Asia

AirAsia is a low-price airline based in Kuala Lumpur, Malaysia. It offers both domestic and international flights with the lowest price in Asia.

• Business office in Kuala Lumpur

– Address: Level 5, Departure Hall, Main Terminal Building, Kuala Lumpur International Airport (KLIA), 64000 Sepang, Selangor

– Address: Level 3, Departure Hall, Main Terminal Building, Kuala Lumpur International Airport 2 (KLIA2), 64000 Sepang, Selangor

Website: http://www.airasia.com/vn/vi/home.page?cid=1

• Office in Hanoi, Vietnam

Address: NoiBai Airport, Terminal 1, International Departure Hall, 3rd Floor, Hanoi, Vetnam.

Cebu Pacific Air

Cebu Pacific Air is the largest and low-cost carrier of Philippine. It currently offers flights to 38 destinations in domestic market and 30 international destinations, including Asia, Australia, the Middle East, and USA.

• Headquarter: Cebu Pacific Building

Address: Domestic Road, Barangay 191, Zone 20, Pasay City 1301 Philippines

Tel: +63 02 802 7000

Website: https://www.cebupacificair.com/en-vn

• Reservation hotlinesManila
  +632-7020-888

  Hong Kong
  +852-397-33800

  Australia
  +612-9119-2956
  Cebu
  +6332-230-8888

  Singapore
  +65-315-80808

  U.S.A.
  1-855-5-CEBPAC

Philippines Airlines

Philippine Airlines is the national airline and flag carrier of Philippines. It headquartered in Pasay City. It is the first airline in Asia as well as the oldest airline in the world. Currently, it operates flights to 31 international destinations and 29 domestic destinations.

• Headquarter

Address: Mezzanine Floor, PNB Financial Center, President Diosdado, Macapagal Avenue, CCP Complex, Pasay City

Tel: (632) 855-8555

• Offices in Vietnam

– Ticket Office

Address: 2nd floor Saigon Royal Building, 91 Pasteur St., District 1, Ho Chi Minh City

Tel: (848) 38272105/106

Email: sgnpr@pal.com.ph / hanh_hoang@pal.com.ph / le_phuong@pal.com.ph

– Airport Office

Address: Unit 2.4.47 2nd floor International Terminal, Tan Son Nhat Airport, Ho Chi Minh City

Tel: (848) 3848-9438

Email: sgnkzpr@pal.com.ph

Air Bagan

Air Bagan, which was established in 2004, is a private airline in Myanmar. At present, Air Bagan is operating 19 domestic destinations and a regional charter flight to Chiang Mai, Thailand.

• Head office, Myanmar

Address: No.56, Shwe Taung Gyar Street, Bahan Township, Yangon, Myanmar.

Tel: (+95-1) 514861, 513322, 513411, 513422

Email: info@airbagan.com

Hotline of reservation: (+95-1) 504888

Email of reservation: rsvn@airbagan.com

Yangon Airways

Yangon Airways was established in October 1996, as a domestic airline in a joint venture between Myanma Airways (the state-owned national airline) and Krong-Sombat Co., of Thailand. Currently, tt offers primarily flights from Yangon to 15 prime commercial and tourist destinations in Myanmar.

• Head office in Myanmar

Address: No.166, Level -8, MMB Tower Upper Pansodan Road, Mingalar Taung Nyunt Township, Yangon, Myanmar.

Hunt Line: (+95-1) 383100

Flight Enquiry: (+95-1) 383107

Tel: (+95-1) 383101-106, (+95-1) 379940

Email: info@yangonair.com

marketing@yangonair.com.mm

reservation@yangonair.com.mm

Myanmar Airways International

Myanmar Airways International is a private owned airline of Myanmar headquartered in Yangon. Currently, it has international flights to destinations in East South Asia.

• Office in Myanmar

Address: Airport View Tower, No.147, room no. 301, Pyay Road, 8-1/2 mile, Ward 5, Mayangone Township, Yangon, Myanmar

Tel: (951)967 0021 to 32 ext 461,462

• Office in Vietnam

Address: GSA Department, 153 Nguyen Dinh Chieu Street, Ward 6, District 3, Ho Chi Minh City, Vietnam

Mobile: +84 909 777 509

Tel: (+84) 38 22 77 55- EXT: 146

Tiger Air

Tiger Air was established in 2004 is a subsidiary of Singapore Airlines Limited. Currently, it operates flights to 40 destinations across Asia such as Singapore, Bangladesh, China, Hong Kong, India, Indonesia, Macau, Malaysia, Maldives, Myanmar, Philippines, Taiwan, Thailand, and Vietnam.

– Head office: Tiger Airways Singapore Pte Ltd, c/o P.O. Box 181, Singapore 918147, Singapore

– Call centre:

Dialing within Australia: 1300 174 266

Dialing outside Australia: +61 7 3295 2104

– Vietnamese language support (9am-6pm, Vietnam local time): 180 09242

Singapore Airlines

Singapore Airlines is a flag carrier of the Republic of Singapore. Nowadays, it is one of the largest airlines in Asia with the fleet size of 108 aircrafts and operating many international flights to destinations in North America, Australia, Europe, Africa and Asia.

• Office in Singapore

Address: 2 Orchard Turn, #04-05 ION Orchard, Singapore 238801 (Above Orchard MRT station)

Phone:            +65 6223 8888

• Office in Vietnam

– In Hanoi: 17 Ngo Quyen Street, Hoan Kiem District, Ha Noi, Viet Nam.

Email: sia_han@singaporeair.com.sg

Phone: +84 4 3826 8888

– In Ho Chi Minh City: Suite 101, Saigon Tower, 29 Le Duan Street, District 1, Ho Chi Minh City, Viet Nam

Email: sia_sgn@singaporeair.com.sg

Tel: +84 8 3823 1588

Silk Air

Silk Air is a wholly owned subsidiary of Singapore Airlines, based in Singapore. Presently, this airline offers scheduled flights from Singapore to cities in East South Asia, South Asia, and China.

• Office in Singapore:

Address: 101 Thomson Road #10-03 United Square, Singapore 307591

Tel:     (65) 6223 8888

• Office in Vietnam

– In Da Nang City: 8th Floor, Suite 802, One Opera Hotel, 115 Nguyen Van Linh, Da Nang, Vietnam

Tel:     (84-511) 356 2708/ 356 2709

Email:             MI_DAD_Reservations@singaporeair.com.sg

– In Hanoi:     G02 – International Centre, 17 Ngo Quyen Street, Hanoi, Vietnam

Tel: (84 4) 3826 8888

Email:             MI_DAD_Reservations@singaporeair.com.sg

Jetstar Asia Airways

Jetstar Asia Airways is a low-cost airline based in Singapore and offers flights across Australia, New Zealand and the Asia Pacific region.

There are many booking offices of Jetstar Asia in Vietnam, and you can access the official website of Jestar Asia to get more information about the address as well as contact number of them.

Website: http://www.jetstar.com/vn/en/contact-us/booking-offices

Cathay Pacific

Cathay Pacific is the national carrier of Hong Kong, headquartered in Hong Kong International Airport. Now Cathay Pacific has a fleet of 146 wide-body aircraft and offers flights to 36 countries in the world.

• Head Office in Hong Kong

Address: Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong

Tel: +852 2747-7838

Website: https://www.cathaypacific.com/cx/en_VN.html

• Office in Vietnam

– In Hanoi: Room 1204, 12th Floor, Office Building, Hanoi Towers, 49 Hai Ba Trung, Hoan Kiem, Hanoi

Tel:     +84 (4) 38 267 298

Email: hanoi@cathaypacific.com

– In Ho Chi Minh City: R502, 5th Foor, Centec Tower, 72-74 Nguyen Thi Minh Khai, Dist 3. Ho Chi Minh City

Tel: +84 (8) 38 223 203

Email: sgn#rnt@cathaypacific.com

Hong Kong Airlines

Hong Kong Airlines, which was established in 2006, is an international carrier with its principal place of business in Hong Kong. The airline has a wide destination network covering 36 major cities across the Asia Pacific region, including Gold Coast, Auckland, Beijing, Shanghai, Taipei, Tokyo, Sapporo, Seoul, Bangkok, Bali and Okinawa.

• Headquarters

Address: 7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong

Tel:     +852 3151 1800

Website: http://www.hongkongairlines.com/en_GB/homepage

• Office in Hanoi, Vietnam

Address: Unit 801, East wing, Lotte Center Hanoi – 54 Lieu Giai Street, Hanoi, Vietnam

Tel:  +84 4 39427799

Dragon Air

Dragon Air (also called Cathay Dragon) is an international airline based in Hong Kong and also a member of the Cathay Pacific Group. At present, the airline’s network covers 53 destinations across the Asia-Pacific region, including 23 in Mainland China.

• Head Office:

Address: Cathay Dragon House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong.

Tel: +852 2186 6702

• Office in Danang, Vietnam

Address: Room 4.27, 4th Floor, Passenger Terminal, Da Nang International Airport, Da Nang City, Vietnam

Tel: +84 (236) 3616 200

Korean Air

Korean Air is a leading global carrier in Korea. At the end of November 2016, Korean Air owned 160 aircrafts and operated scheduled flights to 131 cities in 46 countries worldwide, including 13 cities in Korea.

• Office in Korea

Address: 9th floor of Korean Air Building, 146, Jungang-daero, Jung-gu, Busan

Tel: +82-51-461-7272

Asiana Airlines

Asiana Airlines is a big airline of Korea providing passenger, cargo and ancillary services related to the airline and travel industries. Currently, it has a international destination network covering 26 cities of 12 countries in the world.

• Office in Korea

Main ticketing office: 76, Saemunan-ro, Jongno-gu, Seoul

Tel: T.82-2-2669-4100

• Office in Vietnam

– In Da Nang: Da Nang Software Park Unit G – 1st Floor,02 Quang Trung Street, Hai Chou Dist. Da Nang City, Vietnam

Tel: (84)511-3826-826

– In Ho Chi Minh: R602 Kumho Asiana Plaze, 39 Le Duan Street, District 1, Ho Chi Minh City

Tel: T.84-8-3822-2622/2665

– In Hanoi: 9the floor Daeha Business Centre – 360 Kim Ma, Ba Dinh District, Hanoi

Tel: T.84-4-3771-4094/95

All Nippon Airways

All Nippon Airways is an airline based in Tokyo, Japan. It is one of the largest airlines of Japan. Today it has 257 operational aircraft and expands its flight destinations to 49 cities domestically and 41 cities internationally

• Contact of offices in the world

Website: http://www.ana.co.jp/wws/japan/e/local/site-help/contact/index.html

• Office in Vietnam

In Ho Chi Minh City: Sun Wah building, 16th floor, 115 Nguyen Hue, District 1

Tel: (0)8-3821-9612

In Hanoi: BIDV building, 9th floors, 194 Tran Quang Khai ward, Hoan Kiem District

Tel: (0)4-3926-2808

Japan Airlines

Japan Airlines Co., Ltd. which was founded in 1951 is the first Japanese airline to venture overseas. Currently, the airline network offers 132 domestic routes and 395 international routes.

• Headquarter:

Address: Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo

• Ticket Offices in Japan:

In Tokyo: PLAZA Yurakucho Ticket Office – 1st floor, Yurakucho Denki Bldg.,1-7-1 Yurakucho Chiyoda-ku, 100-0006

In Miyako: 1st floor, Shigenobu Bldg., 159 Nishizato Hirara Miyako City, 906-0012

In Ishigaki: 1st floor, Ayuta Bldg., 2-10 Tonoshiro Ishigaki City, 907-0004

• Offices in other cities in the world:

Website: https://www.jal.co.jp/en/information/inter/branch/

Air China

The origin of today’s Air China is Air China International Corporation, which as established in 1988. Based on the last updated on 2016, Air China has a fleet of 603 passenger aircraft and freighters, operate 377 routes (98 international routes, 16 regional  and 263 domestic routes), and serves 173 cities in 39 countries, including 61 international cities, 4 regional cities and 108 domestic cities

• Headquarter

Address: Jingxin Mansion, A-2, Dongsanhuan Bei Road, Beijing, 100027, P.R.China

Tel: +86-10-95583

• Other offices in China: https://www.airchina.us/US/GB/contact-us/china/
• Call centre

In China: +86-10-95583 / +86-10-59281588

In other countries: https://www.airchina.us/US/GB/contact-us/call-center/

China Southern Airlines

China Southern Airlines is a big airline that operates the largest fleet, most developed route network and largest passenger capacity in The People’s Republic of China. It headquarter is located in Guangzhou, China. The airline now is operating more than 2000 daily flights to 208 destinations in 40 countries and regions across the world.

• Booking department in Guangzhou, China

Address 1: Guangzhou Baiyun International Airport

Tel: 020-95539

Address 2: 2/F, 181 Huanshi West Road, Guangzhou

Tel: 020-95539

• Office in Vietnam

– In Hanoi: Ground floor Daeha Business Centre, 360 Kim Ma Street, Ba Dinh District

Phone: 0084-4-37716611/0084-4-8866404

Email: cz-sales@csair.com.vn

– In Ho Chi Minh City: 21-23 Nguyen Thi Minh Khai Street, District 1

Phone: 0084-8-38235588

Email: sales@cs-sgn.com;passengerservice@cs-sgn.com

• Contact information of offices in other countries

Website: http://global.csair.com/VN/GB/INFO/KHZC/CNCT#

Eva Air

Eva Air, which was established in 1989, is one 5-star airline in the total eight 5-Star Airlines worldwide. Today, the airline serves a global network that connects Asia and Mainland China to Europe, North America and Oceania and links more than 60 major business and tourist destinations.

• Global contact: http://www.evaair.com/en-global/contact-us-and-help/contact-us/
• Office in Vietnam

– In Hanoi: Unit15.02, 15th Floor, CornerStone Building, 16 Phan Chu Trinh Street, Hoan kiem District, Hanoi

Reservation/Ticketing Hotline +84-4-39361600~02

– In Ho Chi Minh: Unit 401-404 (4F), No. 2A-4A, Ton Duc Thang Street, Dist. 1, Ho Chi Minh City

Reservation/Ticketing Hotline +84-8-38224488